Shipping Policy
We offer free standard shipping within the U.S. on all orders. Standard shipping takes approximately 4-8 business days from the time your order is fulfilled. Expedited shipping options are available at the customer’s expense. The transit period begins once the carrier completes its initial scan. After fulfillment, you will receive shipping details, including tracking information.
Our business days are Monday through Friday. Orders placed over the weekend will be processed on the next business day and shipped within 24-48 hours. Orders placed after 12 PM MST on Fridays are considered weekend orders and will be processed the following business day.
Note: In some locations, delivery may take closer to 7-8 business days.
Return and Exchange Policy
We accept returns and exchanges for unworn shoes within 30 days of receipt for a full refund.
Free return shipping is available for U.S. orders.
Shoes must be in their original condition, unworn, and returned in the original packaging.
Once your return is processed, you will receive an email confirmation, and your refund will be issued to the original payment method.
To initiate a return or exchange, please email us at support@ancewear.com with the subject line "return/exchange" and follow the provided instructions.
For additional support, feel free to contact our customer service team.Let your feet stretch, breathe, and realign. The wide toe box eases swelling, reduces pressure, and improves circulation.
Designed with a built-in forefoot pocket that houses a custom ice pack to reduce inflammation and soothe soreness.
Built with a custom 360° strap that wraps your midfoot, offering adjustable compression and stability.
Convertible slide with acupressure dots provides trigger-point massage and stimulates pressure points in your heel.
Yes, each pair comes with a reusable set of Ance ice packs that can be stored in the freezer between uses.
Yes. When using the included ice packs, your feet will experience soothing cooling relief for 10–15 minutes, ideal post-workout or after long periods on your feet. We recommend icing for 10–15 minutes at a time. Always consult your healthcare provider if you’re unsure how long is safe for your specific needs.
Yes. The ice pack sleeves are unobtrusive when empty, so you can wear the sneakers like any other recovery shoe.
Yes. The strap is fully adjustable, so you can dial in your preferred level of compression and support.
Yes. Many users find the stimulation helps ease tension in the plantar fascia and improve foot mobility over time.
They’re built for durability, but like all footwear components, may gradually wear with frequent use. Replacement kits may be offered in the future.
They’re designed for short to medium periods of therapeutic use. While they may feel intense at first, most users find them energizing and relieving over time. Despite their raised texture, the dots are soft and built into the footbed, so they don’t make noticeable noise during wear.
EVA (ethylene-vinyl acetate) is a lightweight, flexible foam used for cushioning and shock absorption. It offers great rebound and all-day comfort without weighing you down.
It helps prevent and relieve bunions, hammertoes, and neuromas by reducing compression on the toes. It also promotes better posture and foot strength, while reducing strain on your plantar fascia.
Sneakers with arch support, cushioning, and a wide toe box are ideal. Ance recovery sneakers are designed with all three to reduce pressure on sensitive areas and support foot alignment.